Help Center

Frequently Asked Questions

Everything you need to know about ordering, customizing, shipping, and more — all in one place.

CATEGORIES

Orders & Customization

2 questions

Simply choose your product, upload your photo or enter your details, and place the order. It's quick and easy.
Yes, all our products are fully customizable. You can add photos, names, text, or other details as required.

Shipping & Delivery

6 questions

Orders are usually delivered within 3–7 working days depending on your location.
Yes, express delivery may be available for selected locations. Contact us for urgent orders.
Yes, we deliver all over India.
Free shipping is available on orders above ₹499. A flat shipping charge of ₹49 applies to orders below ₹499.
We partner with trusted courier services like Delhivery, Blue Dart, DTDC, and Ekart.
Orders are usually processed within 1–2 working days before shipping.

Payments

2 questions

We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (if available).
You can pay using Google Pay, PhonePe, Paytm, and other UPI-supported apps.

Returns, Replacement & Cancellation

4 questions

Since products are personalized/custom-made, returns are not accepted unless the item is damaged or incorrect.
Please contact us within 24 hours with product photos, and we will arrange a replacement.
Products are non-returnable in cases of: change of mind, incorrect details provided by the customer, or minor color variations due to screen differences.
Yes, orders can be canceled within 12 hours of placing the order. Once production starts, cancellation is not possible.

Product & Quality

2 questions

For the best results, please upload a high-resolution and clear image.
There may be slight color variations due to screen settings and lighting differences, but we ensure high-quality printing and output.

Support

2 questions

You can reach us via email or WhatsApp. Our support team is happy to assist you.
Our support team is available Monday to Saturday, from 10 AM to 7 PM.

Still have questions?

Our team is available Monday to Saturday, 10 AM – 7 PM to help you with orders, customization, shipping, or anything else.

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